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Payout Status & Review Process

  • Pending Review: The request has been submitted and is awaiting processing.
  • Under Review: The account and trading activity are being reviewed.
  • Additional Information Required: The user needs to provide additional information.
  • Pending Payment: The request has been approved and is awaiting payment.
  • Payment Processing: The payment is being processed.
  • Paid: The Payout has been completed.
  • Review Rejected: The request was not approved.
  • Payment Failed: The payment was unsuccessful and requires further processing.

Payout reviews are typically completed within 1–7 days. Processing may take longer in cases involving abnormal trading activity, identity verification, or payment-related issues.

BitFrog User Documentation