Order & Execution Issues

Possible order issues include:

• An order is not executed but shows an abnormal status on the page;
• Duplicate executions;
• Abnormal execution direction or quantity;
• Partial executions not displayed correctly;
• Take-profit or stop-loss orders not triggering as expected;
• Inconsistencies between order, execution, and position records.

When requesting a review, please provide:

• Prop account ID;
• Trading pair;
• Order ID;
• Time when the issue occurred;
• Expected result and actual result;
• Relevant screenshots or screen recordings.

The final outcome will be based on the platform’s review of order, execution, and market data records.