【Trader】Subscription Fee Settlement Instructions
I. Pricing Model
The live trading room uses a recurring subscription model. Users pay a fee every 30 days to access live trading signals and enable automated copy trading.
II. Settlement Time
Normal: Your subscription fees will be settled 7 days after the user's current subscription expires.
If a refund occurs: The refund will be issued first, after which the user's accrued subscription fees will be settled with you.
III. Free Live Room Converted to Paid Live Room
If you change your free live room to a paid one, the platform will notify subscribed users via daily push notifications 5 days in advance. After 5 days, subscription fees will be deducted uniformly.
IV. Refund Policy
The platform provides copy trading services on a 30-day prepaid basis. Refunds are calculated on a daily basis for the copy trading period. Copy trading fees will be refunded to the copier's account. Even if less than a full day of use remains, it will be counted as one full day.
Automatic refund scenarios include: Copier removed, live room taken offline, API invalid for more than 7 days, live room deleted, or paid live room converted to public.
- Copier removed, live room taken offline, live room deleted, paid converted to public: Refund calculation begins from the time of the action.
- API invalid for more than 7 days: Refund calculation begins from the first day the API became invalid.
V. Platform Fee
The platform will deduct a certain percentage of technical service fees before settling your subscription fees with you.
