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Handling Violations ​

If an account is suspected of violations or abnormal trading, the platform may take the following measures depending on the circumstances:

  • Remind the user to follow the relevant rules.
  • Suspend position openings or payouts.
  • Require additional identity information or an explanation of trading activity.
  • Adjust profits generated by abnormal trading.
  • Terminate the account.
  • Apply further restrictions to address fraud, payment, or compliance risks.

The platform assesses account records, orders and executions, login information, and relevant supporting materials together. If a user believes the outcome is incorrect, they may request a review through the appeal process.

BitFrog User Documentation